Who do I talk to about my order?

Our kitchen manager. Call (406) 662-1262 during market hours, email info@ordersupdelivery.com, or use the form above.

Something is wrong with my order. What do I do?

Tell us within 24 hours of pickup or delivery and send a photo. If you got the wrong dish, or it arrived damaged, late or thawed, we'll send a replacement or refund it. See our refund policy.

Can I cancel an order?

Frozen market meals can be cancelled until you pick them up, and custom orders until we start making them. Holiday dinners can't be cancelled after the order-by date. Catering takes a 10% deposit and can be cancelled up to 7 days before the event. Details in our refund policy.

When will my delivery or shipped box arrive?

Local delivery goes out Tuesday and Friday in Bozeman and Belgrade. Shipped boxes leave frozen on Monday or Tuesday and arrive that Thursday or Friday. Both are free with 5 family meals or 10 single meals. See our shipping policy.

How do I skip or cancel my weekly meals?

Sign in to your account, or call or email us, before Wednesday at midnight. See our subscription policy.

How do I get a catering quote?

Fill in the catering quote form. It asks the date, how many people and how you want it served.

96 Laura Louise Ln Ste 7, Bozeman, just off Jackrabbit Lane, on the drive from the airport to Big Sky.

Contact Orders Up

Call, email or send a message about an order, a refund, catering or a weekly box, and our kitchen manager will get back to you.

96 Laura Louise Ln Ste 7, Bozeman
(406) 662-1262
info@ordersupdelivery.com

Send a message Get directions

Rather call or email? Call (406) 662-1262 or email info@ordersupdelivery.com

Send us a message

Questions about an order, a refund, catering or a weekly box. It goes straight to our kitchen manager, who will reply by email or phone.

Visit the kitchen and market

96 Laura Louise Ln Ste 7
Bozeman, MT 59718
(406) 662-1262

Market hours
Monday – Friday	7 am – 6 pm
Saturday – Sunday	7 am – 1 pm

Get directions

Orders, refunds and delivery

The short answers. Every policy is linked at the bottom of each page.

Send a message

Who do I talk to about my order?

Our kitchen manager. Call (406) 662-1262 during market hours, email info@ordersupdelivery.com, or use the form above.
Something is wrong with my order. What do I do?

Tell us within 24 hours of pickup or delivery and send a photo. If you got the wrong dish, or it arrived damaged, late or thawed, we'll send a replacement or refund it. See our refund policy.
Can I cancel an order?

Frozen market meals can be cancelled until you pick them up, and custom orders until we start making them. Holiday dinners can't be cancelled after the order-by date. Catering takes a 10% deposit and can be cancelled up to 7 days before the event. Details in our refund policy.
When will my delivery or shipped box arrive?

Local delivery goes out Tuesday and Friday in Bozeman and Belgrade. Shipped boxes leave frozen on Monday or Tuesday and arrive that Thursday or Friday. Both are free with 5 family meals or 10 single meals. See our shipping policy.
How do I skip or cancel my weekly meals?

Sign in to your account, or call or email us, before Wednesday at midnight. See our subscription policy.
How do I get a catering quote?

Fill in the catering quote form. It asks the date, how many people and how you want it served.
Where are you?

96 Laura Louise Ln Ste 7, Bozeman, just off Jackrabbit Lane, on the drive from the airport to Big Sky.